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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernesto Ruiz

Ernesto Ruiz

September 12, 2024

5  out of  5
rating by Ernesto Ruiz
"Claudia is amazing and friendly and very helpful 👏 took her time to explain all insurance coverage fits my insurance needs. I strongly recommend her. Thank you Claudia 😊 🙏"
We responded:
"Thanks you Ernesto. We appreciate your business always. I’m happy Claudia took care of you the way we take care of all of our customers. Maritza Covina agent"
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Ramon Garcia

September 10, 2024

5  out of  5
rating by Ramon Garcia
"Claudia has been very helpful ensuring that my payments are up to date."
We responded:
"Thank you for the 5 stars Ramon. We love to take care of all of our customers! Maritza Covina agent "
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Tiara Jones

August 9, 2024

5  out of  5
rating by Tiara Jones
"Claudia was great, and helped me with the process in an efficient timely manner. She made the process easy for me, I appreciate it!"
We responded:
"Thank you so much Tiara! Claudia definitely is an asset to our office as we strive to provide excellent customer service to everybody. Thank you for your business. Maritza , Covina agent"
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jasmine White

August 8, 2024

5  out of  5
rating by jasmine White
"State Farm has been wonderful to us. Claudia is committed to being helpful, patient and efficient in making sure our insurance needs our met. In these time of insurance uncertainty, great customer service goes a long way!"
We responded:
"Thank you so much Jasmine! Our office prides itself in providing excellent customer service to everyone. Thank you for your business. Covina agent Maritza "
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Pamela Cruz

August 1, 2024

5  out of  5
rating by Pamela Cruz
"I am grateful to Matiza Gonzalez’s State Farm Team for their professionalism and ongoing support throughout the years. I have worked directly with Claudia, and she was very helpful and quickly assisted me with adding a new car to our insurance plan. She was also tremendously helpful with answering several questions I had about our insurance coverage. I truly appreciate her patience and overall professionalism. I am grateful the quick responses that I have always received from Maritza’s office. I feel that my family’s home and auto insurance needs have and continue to be met, and I appreciate this Team’s knowledge and outstanding customer service!"
We responded:
"Hi Pamela! Thanks so much for the kind words. We are so appreciative of great customers like you and your family."
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Luis Ortiz

July 25, 2024

5  out of  5
rating by Luis Ortiz
"My home loan transferred to a new lender. I called state farm to update new loan lender. The staff at state farm was very knowledgeable, courteous and willing to assist. Thank you for making easy what for the client may seem complicated."
We responded:
"Thank you for the kind words Luis! My office strives to provide remarkable customer service to everyone. Thank you for your business. Maritza, Covina agent "
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Reyna Cecilio

July 9, 2024

5  out of  5
rating by Reyna Cecilio
"Hello, my name is Reyna and I just want to share my experience with the State Farm company, I have been a customer since 2011 and until today I am very satisfied with the service they have provided me....100% recommended. P.S. Claudia is very kind and respectful"
We responded:
"Thank you Reyna! So happy to hear that Claudia is able to provide the excellent customer service that our office strives to provide to everyone. Maritza, Covina agent"
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Jennifer Romo

June 27, 2024

5  out of  5
rating by Jennifer Romo
"Always helpful and there when I need them and love the service"
We responded:
"Thank you, Jennifer! So glad we are able to meet your customer service expectations. We pride ourselves in providing excellent customer service to all of our customers. Mariza Gonzalez, Covina agent."
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Ana Rodas

June 26, 2024

5  out of  5
rating by Ana Rodas
"Claudia is amazing always ready to help."
We responded:
"Thanks Ana! So glad Claudia is able to help you. We strive in providing excellent customer service. Maritza Gonzalez, Covina agent "
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Jesus Villareal

June 13, 2024

5  out of  5
rating by Jesus Villareal
"The representative was very helpful and very informative. And answered all my questions."
We responded:
"Thank you so much for the kind words and welcome to the State Farm Covina family! Maritza Gonzalez Covina agent"
Profile photo of Ana Garcia

Ana Garcia

May 30, 2024

5  out of  5
rating by Ana Garcia
"Just bought a new car and Claudia Bates was phenomenal, thank you so much Claudia!!!!"
We responded:
"Thank you Ana for appreciating what Claudia does for you. Claudia is great to work with. Congratulations on the new car and thank you for your business! Maritza Gonzalez, Covina agent"
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Marc La Scala

May 14, 2024

5  out of  5
rating by Marc La Scala
"I’ve been with this State Fame branch for 30+ years, I have a job that requires updated insurance information. I’m always treated with kindness and respect. Great friendly customer service👍🏼 thank you Claudia and the rest of the team. 😊"
We responded:
"Thank you Marc, we truly appreciate lifelong customers as yourself. Glad we can provide you with excellent customer service when you need us."
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Tony Fraijo

February 24, 2024

5  out of  5
rating by Tony Fraijo
"I have been dealing with Maritza’s office for many years and whenever I need assistance they are always on top of it!"
We responded:
"Thank you Tony, we appreciate you and your business."
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Diane Chonos

February 1, 2024

5  out of  5
rating by Diane Chonos
"Thank you for such excellent service Claudia."
We responded:
"Thank you Diane! So glad Claudia is there to help you and all of our customers. Appreciate your loyalty "
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Olivia Padilla

January 26, 2024

5  out of  5
rating by Olivia Padilla
"Very helpful and tentative, quick to answer all my questions . Very thankful and would recommend to anyone looking for an agent ."
We responded:
"Thank you for the great review! We strive to provide excellent customer service to all always. "
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Elena Kiyomiya

January 25, 2024

5  out of  5
rating by Elena Kiyomiya
"Claudia helped with the problem that I had with my homeowner insurance, she took care of the problem and sent me a copy of the declaration policy,"
We responded:
"Thank you Elena! Glad Claudia is able to help you when you need it. Thank you for your business. "
Profile photo of Isela Lopez-Gudiño

Isela Lopez-Gudiño

January 18, 2024

5  out of  5
rating by Isela Lopez-Gudiño
"Great customer and very friendly"
We responded:
"Thank you!! Glad we meet your customer service expectations. "
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Ervin Mamaril

January 18, 2024

5  out of  5
rating by Ervin Mamaril
"I was dreading shopping for auto insurance, but Claudia made the experience as easy and painless as possible. She listened and answered all of my questions when getting a quote. With that type of customer service, I easily decided to switch to State Farm. Moreover, I could have saved myself a lot of time and just called her first."
We responded:
"Thank you Ervin! So glad Claudia was able to make your transition a smooth one. This will be the case every time you contact our office as we pride ourselves in providing exceptional customer service always. Thank you for your business. "
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Jose Cornejo

December 19, 2023

5  out of  5
rating by Jose Cornejo
"Super atentos y explican detalladamente cada detalle de la póliza!!! Gracias Claudia y Francis!!! Gracias por la paciencia!.."
We responded:
"Thank you Jose! We appreciate your business. Merry Christmas 🎁 "
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Ali Hashemzadeh

December 15, 2023

5  out of  5
rating by Ali Hashemzadeh
"I have been their client for over 35 years, they are very knowledgeable, responsive, friendly, and very professional. I would like to thank Claudia and Francis for excellent job and support that they provided in past few years. Happy Holidays"
We responded:
"Thank you Ali! We appreciate long time, loyal customers like yourself. Glad we are here to help you when you need us to provide our great customer service"
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Jaccob Hernandez

December 13, 2023

5  out of  5
rating by Jaccob Hernandez
"Claudia was very helpful in assisting me and surpassed my expectations. She was very quick to swap the insurance on my vehicles."
We responded:
"Thank you Jaccob! Glad Claudia exceeded your customer service expectations. Appreciate your business. Have a great holiday season!"
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Roneesha West

December 1, 2023

5  out of  5
rating by Roneesha West
"The best Insurance I've had and excellent customer service"
We responded:
"Thank you for the kind words. Glad we are providing the level of customer service you expect out of a company. We appreciate your business always. "
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Anna Nguyen

November 29, 2023

5  out of  5
rating by Anna Nguyen
"I’ve been using state farm for years and they are so nice and efficient! Claudia is always so helpful. Thank you for taking care of me!"
We responded:
"Thank you Anna! So happy to hear we are meeting your customer service expectations. We appreciate business always. Happy holidays "
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Adrian Torres

November 23, 2023

5  out of  5
rating by Adrian Torres
"Maritza and her team are AWESOME! Been with them for about three years and I've had no problems. Customer service is great, Claudia always answers any question you have so you don't miss anything, and they genuinely care about you. I don't plan on switching from this company anytime soon! Thank you Maritza Gonzalez and the State Farm team!🙏"
We responded:
"Thank you Adrian! Glad we provide the level of customer service you expect from a company. We appreciate your business always. "
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Wendy Cadima

November 18, 2023

5  out of  5
rating by Wendy Cadima
"Our family has been with Maritza Gonzalez at State Farm for over 25 years. Over the years I’ve been very pleased with their service. Maritza and her friendly Account Associates, Claudia, address my questions and make changes to policies quickly, and my claims have been handled in a professional and timely manner. I highly recommend Maritza Gonzalez Offices in Covina."
We responded:
"Thank you Wendy! We love to hear that our goal, to provide excellent customer service to all customers, is being met. We appreciate your business and our long term relationship. "