State Farm® Insurance Agent Maritza Gonzalez

"I had a great experience working with Claudia Batres. She is knowledgeable, responsive, and patient with all my questions. She's made the auto insurance process fast and easy. Thank you, Claudia!"

"Every time I have issues with my payment, Claudia helped me get a resolve right away. She’s patient and she always has a great attitude. I’m very forgetful and I keep losing my card, she has never sound upset about having to help me with the same issue. it’s always nice to talk to her. Claudia is very knowledgeable and absolutely professional. The way she communicates with you is always clear. I highly recommend Claudia to anyone looking for great customer service guidance"

"10/10 experiences every time, answers any questions I may have in a timely manner. Very helpful and friendly!"

"Great experience! Answered all my questions regarding insurance policies. Would recommend my friends and family."

"Claudia is the best. She’s always so helpful and courteous."

"Super prompt with all questions and concerns with very helpful information incredibly kind and professional"

"Always helpful in keeping my insurance payments current by sending little reminders. Very much appreciated!"

"Greatly appreciate Claudia's support. The consistency in attention and great customer service I highly recommend for all insurance needs."

"Francis at State Farm is awesome!! She is professional, friendly, and takes the time to answer all questions. She has extensive knowledge of various policies, coverages, deductibles, etc. I highly recommend her and the State Farm office."

"I have been getting all my insurance at Maritza Gonzalez from Auto, to home, to life insurance. I have nothing but good things to say about them even all the insurance premiums have gone up. Claudia always reached out to let you know ahead and explained to you so I was very pleased with it."

"Best customer service! Any questions or doubts I have I can contact the best representative Francis from Covina she’s so patient and kind. Always makes me feel comfortable to ask her questions and she goes into details. Honestly I keep recommending people to them because that’s how satisfied I am with their help and knowledge. She makes you feel like family in this location. Thank you for all the help you always provide."

"I recently had the pleasure of working with Claudia at State Farm in Covina, and I couldn't be happier with the experience. From the moment I reached out for a quote, Claudia was incredibly responsive and attentive to my needs. She worked quickly to tailor both of my car insurance policies, ensuring they matched my requirements. What stood out was Claudia's personal touch. Unlike other insurance companies where the process felt like a never-ending back-and-forth, Claudia made everything smooth and hassle-free. I was insured swiftly with minimal effort on my part. If you're looking for a professional insurance agent who cares and makes the process easy, I highly recommend Claudia at State Farm. Her personal touch and willingness to help made the decision and process easy. Thanks Claudia,"

"Excellent service. Very knowledgable."

"I recently added a new car to my insurance policy with Maritza Gonzalez - State Farm Covina Office, and I couldn’t be more impressed with how fast and friendly the entire process was! From the moment I called to inquire about adding my new vehicle, the team was incredibly helpful. The representative I spoke with, Claudia Batres, was knowledgeable and made the process so easy. She walked me through all the necessary steps and quickly answered all my questions about coverage, pricing, and what information I’d need to provide. I expected it to take a while, but I was pleasantly surprised at how fast everything went. Within minutes, my new car was added to my policy, and I received the updated documents via email right away. There were no long waits, and the whole interaction was seamless. The whole experience left me feeling confident that I’m in good hands with them. Fast, easy, and professional—exactly what you want when handling something as important as car insurance. I highly recommend them if you're looking for great service and peace of mind!"

"The staff and personal are amazing, services are good and they are responsive."

"Claudia was amazing and helped me get insurance on my new car and answered any and all questions I had! Thank you so much!"

"Best customer service and it feels like home."

"I absolutely adore the people in this office. There were three over all who helped me. If memory serves me well Francis and Stanja were the ones I called most. They are kind, patience, and clear. I wanna say thank you for helping me manage my claim and setting up my new vehicle. I appreciate you helping me as I was crying on the phone, lol. Thank you."

"Very friendly and professional. They were able to be very clear and help with and questions and clarifications I have. I would strongly recommend them to a friend or family member!"

"Great people and service. I had 2 motorcycles, I sold 1 and the other is still insured through State Farm"

"Claudia is always so efficient, helpful, knowledgeable, and friendly. She is a great person with whom to do business."

"Claudia is always such a big help with any question I may have. She is also very pleasant to work with."

"Got back so quickly!! Great service"

"It's great place to do business."

"Claudia is amazing! Helped me out swiftly and efficiently. Couldn’t be more grateful."