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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Butler

John Butler

November 6, 2024

5  out of  5
rating by John Butler
"The ladies are very courteous very polite and willing to help you"
We responded:
"Thank you John! We appreciate you and your business"
Profile photo of LEONOR

LEONOR

October 17, 2024

5  out of  5
rating by LEONOR
"Thank you for taking care of my kids college plans and my home and office insurance needs for over ten years!! You are the best!! I truly value your attentiveness and professionalism."
We responded:
"Thank you Leonor! So happy to hear we have met your expectations for the last 10 years. Maritza Gonzalez Covina agent"
Profile photo of Cynthia Lugo

Cynthia Lugo

October 17, 2024

5  out of  5
rating by Cynthia Lugo
"My family has enjoyed being life long clients with Maritza Gonzalez State Farm Insurance. Their customer service is impeccable and the rates are competitive. Claudia and Francis are always a call away, we have had countless opportunities to interact with this office and we are always treated with kindness in an expedient and professional manner. I highly recommend their service"
We responded:
"Thank you so much for the kind words Cynthia! We greatly appreciate you and your life long business. So glad we can be here for you when you need us."
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Michelle Bakhoum

October 14, 2024

5  out of  5
rating by Michelle Bakhoum
"Claudia is amazing"
We responded:
"Thank you, Michelle! So happy to hear that Claudia is meeting your customer service expectations. Maritza Covina agent"
Profile photo of Miguel Quinones

Miguel Quinones

October 13, 2024

5  out of  5
rating by Miguel Quinones
"It's great place to do business."
We responded:
"Thank you! Glad we are able to earn 5 stars from you. Our office prides itself and in providing excellent customer service to all of our customers We appreciate your business "
Profile photo of Corinne Dela Fuente

Corinne Dela Fuente

October 10, 2024

5  out of  5
rating by Corinne Dela Fuente
"Claudia gives excellent customer service! She is efficient, courteous and accomplishes matters in a timely manner! Thank you! Kudos to Claudia!"
We responded:
"Thank you Corinne! Claudia is definitely an asset to our office. She takes pride in providing the best service to all customers. Maritza, Covina agent"
Profile photo of Victoria Sullivan

Victoria Sullivan

September 20, 2024

5  out of  5
rating by Victoria Sullivan
"Love this State Farm!! Has always been pleasant to be a customer here. I’ve been with them for almost 10 years and I am so appreciative for their customer service. Like yesterday, Claudia helped me with something that I needed taken care of and she did it with kindness, understanding and did it in rapid time!! Thank you!"
We responded:
"Thank you Victoria! Appreciate the kind words. Our office goal is to always provide the best customer experience. Thank you for your business. Maritza Covina agent"
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Mary McCaulley

September 18, 2024

5  out of  5
rating by Mary McCaulley
"Been with this agent for years! Love all the employees, very knowledgeable & super helpful!"
We responded:
"Thank you Mary! So glad our office provides the level of service you expect. Thank you for your business. "
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Ernesto Ruiz

September 12, 2024

5  out of  5
rating by Ernesto Ruiz
"Claudia is amazing and friendly and very helpful 👏 took her time to explain all insurance coverage fits my insurance needs. I strongly recommend her. Thank you Claudia 😊 🙏"
We responded:
"Thanks you Ernesto. We appreciate your business always. I’m happy Claudia took care of you the way we take care of all of our customers. Maritza Covina agent"
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Ramon Garcia

September 10, 2024

5  out of  5
rating by Ramon Garcia
"Claudia has been very helpful ensuring that my payments are up to date."
We responded:
"Thank you for the 5 stars Ramon. We love to take care of all of our customers! Maritza Covina agent "
Profile photo of Tiara Jones

Tiara Jones

August 9, 2024

5  out of  5
rating by Tiara Jones
"Claudia was great, and helped me with the process in an efficient timely manner. She made the process easy for me, I appreciate it!"
We responded:
"Thank you so much Tiara! Claudia definitely is an asset to our office as we strive to provide excellent customer service to everybody. Thank you for your business. Maritza , Covina agent"
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Jasmine Thomas

August 8, 2024

5  out of  5
rating by Jasmine Thomas
"State Farm has been wonderful to us. Claudia is committed to being helpful, patient and efficient in making sure our insurance needs our met. In these time of insurance uncertainty, great customer service goes a long way!"
We responded:
"Thank you so much Jasmine! Our office prides itself in providing excellent customer service to everyone. Thank you for your business. Covina agent Maritza "
Profile photo of Pamela Cruz

Pamela Cruz

August 1, 2024

5  out of  5
rating by Pamela Cruz
"I am grateful to Matiza Gonzalez’s State Farm Team for their professionalism and ongoing support throughout the years. I have worked directly with Claudia, and she was very helpful and quickly assisted me with adding a new car to our insurance plan. She was also tremendously helpful with answering several questions I had about our insurance coverage. I truly appreciate her patience and overall professionalism. I am grateful the quick responses that I have always received from Maritza’s office. I feel that my family’s home and auto insurance needs have and continue to be met, and I appreciate this Team’s knowledge and outstanding customer service!"
We responded:
"Hi Pamela! Thanks so much for the kind words. We are so appreciative of great customers like you and your family."
Profile photo of Luis Ortiz

Luis Ortiz

July 25, 2024

5  out of  5
rating by Luis Ortiz
"My home loan transferred to a new lender. I called state farm to update new loan lender. The staff at state farm was very knowledgeable, courteous and willing to assist. Thank you for making easy what for the client may seem complicated."
We responded:
"Thank you for the kind words Luis! My office strives to provide remarkable customer service to everyone. Thank you for your business. Maritza, Covina agent "
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Reyna Cecilio

July 9, 2024

5  out of  5
rating by Reyna Cecilio
"Hello, my name is Reyna and I just want to share my experience with the State Farm company, I have been a customer since 2011 and until today I am very satisfied with the service they have provided me....100% recommended. P.S. Claudia is very kind and respectful"
We responded:
"Thank you Reyna! So happy to hear that Claudia is able to provide the excellent customer service that our office strives to provide to everyone. Maritza, Covina agent"
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Jennifer Romo

June 27, 2024

5  out of  5
rating by Jennifer Romo
"Always helpful and there when I need them and love the service"
We responded:
"Thank you, Jennifer! So glad we are able to meet your customer service expectations. We pride ourselves in providing excellent customer service to all of our customers. Mariza Gonzalez, Covina agent."
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Ana Rodas

June 26, 2024

5  out of  5
rating by Ana Rodas
"Claudia is amazing always ready to help."
We responded:
"Thanks Ana! So glad Claudia is able to help you. We strive in providing excellent customer service. Maritza Gonzalez, Covina agent "
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Jesus Villareal

June 13, 2024

5  out of  5
rating by Jesus Villareal
"The representative was very helpful and very informative. And answered all my questions."
We responded:
"Thank you so much for the kind words and welcome to the State Farm Covina family! Maritza Gonzalez Covina agent"
Profile photo of Ana Garcia

Ana Garcia

May 30, 2024

5  out of  5
rating by Ana Garcia
"Just bought a new car and Claudia Bates was phenomenal, thank you so much Claudia!!!!"
We responded:
"Thank you Ana for appreciating what Claudia does for you. Claudia is great to work with. Congratulations on the new car and thank you for your business! Maritza Gonzalez, Covina agent"
Profile photo of Marc La Scala

Marc La Scala

May 14, 2024

5  out of  5
rating by Marc La Scala
"I’ve been with this State Fame branch for 30+ years, I have a job that requires updated insurance information. I’m always treated with kindness and respect. Great friendly customer service👍🏼 thank you Claudia and the rest of the team. 😊"
We responded:
"Thank you Marc, we truly appreciate lifelong customers as yourself. Glad we can provide you with excellent customer service when you need us."
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Tony Fraijo

February 24, 2024

5  out of  5
rating by Tony Fraijo
"I have been dealing with Maritza’s office for many years and whenever I need assistance they are always on top of it!"
We responded:
"Thank you Tony, we appreciate you and your business."
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Diane Chonos

February 1, 2024

5  out of  5
rating by Diane Chonos
"Thank you for such excellent service Claudia."
We responded:
"Thank you Diane! So glad Claudia is there to help you and all of our customers. Appreciate your loyalty "
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Olivia Padilla

January 26, 2024

5  out of  5
rating by Olivia Padilla
"Very helpful and tentative, quick to answer all my questions . Very thankful and would recommend to anyone looking for an agent ."
We responded:
"Thank you for the great review! We strive to provide excellent customer service to all always. "
Profile photo of Elena Kiyomiya

Elena Kiyomiya

January 25, 2024

5  out of  5
rating by Elena Kiyomiya
"Claudia helped with the problem that I had with my homeowner insurance, she took care of the problem and sent me a copy of the declaration policy,"
We responded:
"Thank you Elena! Glad Claudia is able to help you when you need it. Thank you for your business. "
Profile photo of Isela Lopez-Gudiño

Isela Lopez-Gudiño

January 18, 2024

5  out of  5
rating by Isela Lopez-Gudiño
"Great customer and very friendly"
We responded:
"Thank you!! Glad we meet your customer service expectations. "